The Vesternet Promise
As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.
I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a product, our support team will work with you to resolve. And if we still can’t get it working for you, then you can return it within 30 days for replacement or refund. For full information take a look at our full returns policy.
In addition, here’s my personal email should you ever have any problems or feedback: firstname.lastname@example.org
We’re not just a shop, we’re with you all the way on building your smart home.