Resources
 

Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.

 

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Help and Advice

Home automation can be confusing, especially if you’re new to the technology. Our experts use the products every day and most of them also have them installed in their homes - you can be sure we know what we’re talking about.

So whatever question you have, we'd love to hear from you...

 
 

Live Chat - click the orange link in the bottom corner for instant contact with a sales advisor
Email - we promise a fast response: sales@vesternet.com
Call us - our number is 0845 226 8572 and we'd love to hear from you

 
 

World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for one to one help.

 
 

Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Product compatibility tests & results

 
 

The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - if you buy anything you’re not happy with, our support team will work with you to resolve. And if we still can’t get it working for you, then you can return it within a year for replacement or refund.

In addition, here’s my personal email should you ever have any problems or feedback: dave.bell@vesternet.com

We’re not just a shop, we’re with you all the way on building your smart home.

 
 

Accessories

LightwaveRF Accessories

We offer a wide range of Z-Wave accessories to put the finishing touches to your network. These include faceplates, spares, range extenders to cover the furthest reaches of your home, and translators that enable other technologies to be controlled by your network.

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