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Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.

 

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Help and Advice

Home automation can be confusing, especially if you’re new to the technology. Our experts use the products every day and most of them also have them installed in their homes - you can be sure we know what we’re talking about.

So whatever question you have, we'd love to hear from you...

 
 

Live Chat - click the orange link in the bottom corner for instant contact with a sales advisor
Email - we promise a fast response: sales@vesternet.com
Call us - our number is 0845 226 8572 and we'd love to hear from you

 
 

World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for one to one help.

 
 

Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Product compatibility tests & results

 
 

The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - if you buy anything you’re not happy with, our support team will work with you to resolve. And if we still can’t get it working for you, then you can return it within a year for replacement or refund.

In addition, here’s my personal email should you ever have any problems or feedback: dave.bell@vesternet.com

We’re not just a shop, we’re with you all the way on building your smart home.

 
 

Vesternet

  • End of the line for EZMotion Sensor

    Posted on September 15, 2014 by Mark

    Express Controls have confirmed that the EZMotion sensor has now become obsolete and the last batch we received was the final one available anywhere in the world. This is a shame as this has been a great 3-in-1 sensor finding lots of uses all over the home. So what are the alternatives? When the EZMotion was first introduced, it was one of the few

    This post was posted in Z-Wave Market and was tagged with EZMotion, z-wave

  • More Shipping Countries Available

    Posted on September 9, 2014 by Mark

    We've sure grown over the last year and we're attracting new customers from more and more countries all over the world. To make it easier, we've added a whole bunch of new countries, so that you can easily buy direct from the website. The new countries include: Estonia Latvia Lithuania Romania Slovenia Slovakia Turkey Bahrain Egypt Jordon Kuwait U

    This post was posted in Vesternet

  • Vesternet goes Mobile

    Posted on September 8, 2014 by Mark

    We know many of you use the Vesternet website from a variety of mobile devices including all the iPhone, iPad, tablets, and Android devices you can think of. So we've just introduced a mobile optimised website just for mobile devices. We've made sure that the mobile site has a nice simple design - it's easy to navigate so that you can quickly find

    This post was posted in Vesternet

  • Should I use VERA UI7?

    Posted on September 5, 2014 by Mark

    Back in April, we wrote a post about VERA releasing UI6 firmware (Should I use VERA UI6?), and in our opinion, people should stay with the then current UI5. Well, things have moved on, but not in a positive way. In the latest batch of VERA Lite and VERA3 controllers we've found that they have the new UI7 installed and it is now very difficult to do

    This post was posted in VERA, Vesternet and was tagged with VERA

  • Why Smart Switches can't be used without neutral

    Posted on September 4, 2014 by Mark

    One of the most common questions we get is "Why are there no Z-Wave On/Off switches that work in a 2-wire system", or "Which relays can I use without neutral". At which point we always recommend using a dimmer, as these can work in a 2-wire system, and explain that there are no switches available that can be used without neutral. On the face of it,

    This post was posted in Vesternet

  • Vesternet Mondays (18th August) – Final 20% Savings

    Posted on August 13, 2014 by Mark

    Vesternet Mondays - 18th August - The Final Blow-Out sale All great things have to end, and next week's Vesternet Mondays event will be the final one, so we've made it a blow-out! It's crammed full of every Fibaro product plus Aeon, Danfoss, EZMotion, Global Cache, iTach, Popp, StellaZ, TKB, and VERA. All of them with almost 20% discount. This is

    This post was posted in Vesternet, Z-Wave Market and was tagged with Vesternet Mondays

  • Vesternet Mondays (11th August) – 20% Savings

    Posted on August 6, 2014 by Mark

    Vesternet Mondays - 11th August Next week's Vesternet Mondays sale features spectacular one-day savings of up to 20% on VERA, EZMotion, Fibaro, Popp and TKB. We've even introduced a special VERA + RFX starter kit so you can easily put together a Z-Wave and 433MHz system. VERA Lite - Save £24.51 VERA Lite + RFXtrx433E Starter Kit - Save £37.89 V

    This post was posted in Popp, TKB, Uncategorized, VERA and was tagged with Vesternet Mondays

  • Vesternet Mondays (4th August) – 20% Savings

    Posted on July 31, 2014 by Mark

    Vesternet Mondays - 4th August Next week's Vesternet Mondays sale features spectacular one-day savings of up to 20% on Fibaro, Aeon, RaZberry PI and StellaZ products. Fibaro Home Center 2 - Save £94.43 Fibaro Door/Window Sensors - Save £7.60 Fibaro Flood Sensor - Save £9.88 Fibaro Smoke Sensor - Save £11.40 StellaZ Thermostat - Save £9.12 Ra

    This post was posted in Aeon Labs, Fibaro, Vesternet, Z-Wave Market and was tagged with Vesternet Mondays

  • Vesternet Mondays (28th July) – 20% Savings

    Posted on July 23, 2014 by Mark

    Vesternet Mondays - 28th July Next week's Vesternet Mondays sale features spectacular one-day savings of up to 20% on Fibaro Z-Wave products. Fibaro Universal Dimmer - Save £9.12 Fibaro Relay (2 * 1.5 Kw) - Save £9.12 Fibaro Relay (1 * 3 Kw) - Save £9.12 Fibaro RGBW Controller - Save £9.12 Fibaro Home Center Lite - Save £47.50 Place your or

    This post was posted in Vesternet and was tagged with Vesternet Mondays, Fibaro

  • Danalock - Available at Vesternet

    Posted on July 18, 2014 by Mark

    We've just introduced the beautiful Danalock Z-Wave locks from Poly Control. Until now, we've been incredibly limited for choice on European Z-Wave locks, but these new locks bring a really nice choice of styles and some great features. Small and Discreet. The smallest smart lock with the most competitive price. Danalock combines the elegance and

    This post was posted in Z-Wave Market

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