Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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Help and Advice

Home automation can be confusing, especially if you’re new to the technology. Our experts use the products every day and most of them also have them installed in their homes - you can be sure we know what we’re talking about.

So whatever question you have, we'd love to hear from you...


Live Chat - click the orange link in the bottom corner for instant contact with a sales advisor
Email - we promise a fast response:
Call us - our number is 0845 226 8572 and we'd love to hear from you


World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for one to one help.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Product compatibility tests & results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - if you buy anything you’re not happy with, our support team will work with you to resolve. And if we still can’t get it working for you, then you can return it within a year for replacement or refund.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.



  • Fibaro finally makes it across to USA and Canada

    Posted on October 24, 2014 by Vicky Johnson

    If you live in the US or Canada, and you are trying to create the perfect smart home, we have some great news for you! After many months of anticipation, the worlds premier range of Z-Wave products finally become available in in the USA & Canada courtesy of Vesternet. The Fibaro Z-Wave Flood Sensor features a range of sensor functions encaps

    This post was posted in Fibaro, Multimedia, Uncategorized, Vesternet, Z-Wave Market and was tagged with Fibaro, z-wave, home automation, Vesternet

  • Zipato - Back with a bang!

    Posted on October 14, 2014 by Mark

    The Zipato guys have been super busy and are back with a bang! A couple weeks ago a big package arrived at our labs, and ever since our test engineers have been checking out the latest devices from Zipato. There's some real cool stuff here, so even if you using another Z-Wave controller, it's all worth a look. New Zipato Range In addition to the e

    This post was posted in Zipato and was tagged with Zipato

  • Vesternet joins the Z-Wave Alliance

    Posted on September 30, 2014 by Mark

    I'm please to say that Vesternet have become a full Z-Wave Alliance member. Z-Wave continues to be one of the largest range of products we promote, and it's great to see the technology being adopted by ever more companies bringing new products to the market. Vesternet are very involved in the promotion of Z-Wave all around the world and we work cl

    This post was posted in Vesternet, Z-Wave Market

  • LightwaveRF Heating Released

    Posted on September 25, 2014 by Mark

    It's been a long wait, but the LightwaveRF heating products have finally been released and will be with Vesternet in the next few days. The new LightwaveRF heating products enable you to control your boiler and radiators, easily creating a convenient multi-zoned heating system in any house. The line up includes: LightwaveRF Boiler Controller Light

    This post was posted in Vesternet and was tagged with Heating Management, lightwaveRF

  • End of the line for EZMotion Sensor

    Posted on September 15, 2014 by Mark

    Express Controls have confirmed that the EZMotion sensor has now become obsolete and the last batch we received was the final one available anywhere in the world. This is a shame as this has been a great 3-in-1 sensor finding lots of uses all over the home. So what are the alternatives? When the EZMotion was first introduced, it was one of the few

    This post was posted in Z-Wave Market and was tagged with EZMotion, z-wave

  • More Shipping Countries Available

    Posted on September 9, 2014 by Mark

    We've sure grown over the last year and we're attracting new customers from more and more countries all over the world. To make it easier, we've added a whole bunch of new countries, so that you can easily buy direct from the website. The new countries include: Estonia Latvia Lithuania Romania Slovenia Slovakia Turkey Bahrain Egypt Jordon Kuwait U

    This post was posted in Vesternet

  • Vesternet goes Mobile

    Posted on September 8, 2014 by Mark

    We know many of you use the Vesternet website from a variety of mobile devices including all the iPhone, iPad, tablets, and Android devices you can think of. So we've just introduced a mobile optimised website just for mobile devices. We've made sure that the mobile site has a nice simple design - it's easy to navigate so that you can quickly find

    This post was posted in Vesternet

  • Should I use VERA UI7?

    Posted on September 5, 2014 by Mark

    Back in April, we wrote a post about VERA releasing UI6 firmware (Should I use VERA UI6?), and in our opinion, people should stay with the then current UI5. Well, things have moved on, but not in a positive way. In the latest batch of VERA Lite and VERA3 controllers we've found that they have the new UI7 installed and it is now very difficult to do

    This post was posted in VERA, Vesternet and was tagged with VERA

  • Why Smart Switches can't be used without neutral

    Posted on September 4, 2014 by Mark

    One of the most common questions we get is "Why are there no Z-Wave On/Off switches that work in a 2-wire system", or "Which relays can I use without neutral". At which point we always recommend using a dimmer, as these can work in a 2-wire system, and explain that there are no switches available that can be used without neutral. On the face of it,

    This post was posted in Vesternet

  • Vesternet Mondays (18th August) – Final 20% Savings

    Posted on August 13, 2014 by Mark

    Vesternet Mondays - 18th August - The Final Blow-Out sale All great things have to end, and next week's Vesternet Mondays event will be the final one, so we've made it a blow-out! It's crammed full of every Fibaro product plus Aeon, Danfoss, EZMotion, Global Cache, iTach, Popp, StellaZ, TKB, and VERA. All of them with almost 20% discount. This is

    This post was posted in Vesternet, Z-Wave Market and was tagged with Vesternet Mondays

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