World-Class, Industry-Leading Technical Support - Forever Free
You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.
If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.
Access to technical specialists 100’s of in-depth help resources Video guides via YouTube channel Blog articles with product reviews & test results
The Vesternet Promise
As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.
I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.
Our recent VERA package promotion proved a real success, but the feedback we had was to keep the price of VERA itself low so that you can choose your own components for your package. So we've listened. The previous heavy discounts on the energy and security packages has ended (but they still have a saving), and now we've perminitely slashed the price of the VERA gateway to just £197 including FREE Delivery to anywhere in Europe (that's a massive £52 off the £249 RRP). Order yours today whilst stocks last for delivery before Christmas. Click Here.