Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Rackspace Move

Posted on by Dave

We're really sorry about the past weeks site performance issues...

Our current host just wasn't up to scratch and its been causing the site to go down every few hours, for anything between a few minutes and few hours at worst.  It was down to a scripting issue they couldn't handle properly and the server wouldn't scale as needed.

Its actually a sign of us growing fast, and we decided to take the plunge and completely move the site to Rackspace, which is a much bigger host and also has automatic scaling to handle traffic increases.

We made this move yesterday and everything is fine now - much more stable.

If you've had any problems with the site, or couldn't order, we're sorry for the inconvenience, this won't be happening again.

Onwards & upwards!

This post was posted in Vesternet

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