Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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Help and Advice

Home automation can be confusing, especially if you’re new to the technology. Our experts use the products every day and most of them also have them installed in their homes - you can be sure we know what we’re talking about.

So whatever question you have, we'd love to hear from you...


Live Chat - click the orange link in the bottom corner for instant contact with a sales advisor
Email - we promise a fast response:
Call us - our number is 0845 226 8572 and we'd love to hear from you


World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for one to one help.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Product compatibility tests & results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - if you buy anything you’re not happy with, our support team will work with you to resolve. And if we still can’t get it working for you, then you can return it within a year for replacement or refund.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Floods and Super-storms

Posted on by Mark

Summer 2012 will probably be remembered as the UK’s ‘wettest drought’.

This sounds funny, but there's a serious side to it.

The very dry winter followed by unusually high summer rainfall resulted in large areas of the country being flooded and many peoples’ homes being damaged by floodwater. It’s not just the UK, over the last few days we’ve seen an unprecedented ‘super-storm’ batter homes in the US.

Freak weather is one extreme. At the other end of the spectrum, normal winter conditions can make exposed or remote buildings vulnerable to frozen/burst pipes and flooding. Even a simple mistake like accidentally switching off the freezer can cause damage and costly repairs.

No home automation system can protect your home against a ‘super-storm’. But, it can give you an early warning - giving you chance to fix the problem or leave the building.

Today’s home automation systems can include an array of sensors that monitor water, temperature, smoke and air quality. As soon as a sensor detects a possible issue it sends alerts to other devices on the network such as an alarm siren, or to a central controller that can send email or text messages to you and other people. Wherever you are, you know what’s happening with your property.

Sounds great so far, but what about the cost?

You’ll be surprised how affordable and easy to install these systems are. For instance, take a look at our Z-Wave Emergency Starter Kit that provides complete cover against smoke, water and freezing temperatures. The kit can be configured so that you only buy what you need, and in its simplest form probably costs no more than your insurance excess charge.

In other words, by installing it and avoiding one accident that you’d need to claim on your insurance, you can save money and know that your home and family are well protected.

A well thought out home automation system could mean the difference between a damp rug and a flooded basement, and it doesn’t have to burst the bank.

Vesternet are Europe’s leading home automation specialist. Whatever your needs, you’ll be able to find just what you're looking for in our range of Z-Wave, ZigBee, and LightwaveRF home automation products.

This post was posted in Uncategorized and was tagged with Emergency, Security, lightwaveRF, z-wave, home automation

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