Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


New - Home Automation Glossary

Posted on by Mark

Ever wondered what a ‘Mesh Network’ is, what’s the difference between a ‘Group’ and ‘Scene’ or what a ‘Gateway’ does?

You’re probably not alone – home automation has lots of new words and terms that can be confusing, especially if you’re new to the technology.

Our new Glossary provides a simple, and hopefully clear, explanation for all the common words that you’ll come across when looking at home automation technology. Making it easy for you to understand how everything works and enable you to choose the products that best fit your needs.

So whether you’re a ‘newbie’ or a home automation veteran, I’m sure the glossary will be able to answer your questions.

You might also want to take a look at our resources section that includes more detailed explanations and comparisons of key technologies such as Z-Wave, ZigBee, and LightwaveRF.

If you have a suggestion for a word that you think should be added to the glossary or you’ve got an idea for a new resource section, let me know – leave a comment to this post.

This post was posted in Uncategorized and was tagged with Vesternet, Glossary, lightwaveRF, zigbee, z-wave, home automation

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