Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


New Resource and Scenario Pages

Posted on by Mark

As we continue to improve Vesternet to help you get the information you need, we’ve reorganised the Resources section and added some new sections - which we think you’ll find really useful.

Updated Resources

The Resources section has been reorganised and split into separate sections, making it easier for you to find information, and we’ve added the new Scenarios section.



This new section has guides that look at common home automation scenarios, giving you background information and suggestions on the best products to buy.

The current scenarios include heating management, security and energy management, These will be quickly followed in the next few weeks with new scenarios for lighting, ‘returning home’ and ‘home safety’.


And there’s more to come.

As well as the general scenario guides, we are also hard at work creating a  range of 'How to' pages to help you make the best use of our products.

Tell us what you want

Do you have a good idea how we can improve Vesternet?

Then let us know.

Add a comment to this blog.

See you next week.


This post was posted in Vesternet and was tagged with Vesternet, home automation

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