Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Check Out Problems

Posted on by Mark

Over the last few days, some of you may have had problems placing orders through the online check-out system.

We're really sorry about this issue and I'm pleased to say that it's all now fixed.

The problem was due to a small error in the system (aren't they always) that resulted in some people not being able to complete their payment transaction.

If you've placed an order since last Thursday (14th) and would just like to confirm that it's been received correctly then please send an email to

If you've had difficulty in placing an order, then please try again now, or send us an email to

On a positive note.

At the same time as fixing this problem, we've also streamlined the whole cart and checkout system to make it quicker and easier for you to place orders with us. We think you'll like the changes.

Thanks, Mark.

This post was posted in Vesternet and was tagged with Vesternet

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