Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


New Application Notes Section

Posted on by Mark

We've added a new Application Notes section to Vesternet.New Vesternet Application Notes

This new section has been created as direct feedback from our customers that you want more detailed guides on how to install and use our range of home automation products.

The application notes cover a a whole range of different things:

  • How to install and configure the products
  • How to use particular features of the devices or controllers
  • How to do specific things like create a night light, a motion activated light, a security alarm... the list goes on
  • Technical information that makes it easy for you to use the products

There are nine application notes already available and we're adding more each week - most of them also include a video from VesternetTV.

We base each application note on ideas or questions we see coming from our customers.

When ever we add a new application note or video we'll post links to it on our Twitter and Facebook pages - so make sure you follow us to get the latest information!

Our aim is to make Vesternet the most comprehensive resource available for home automation in Europe. So whether you want one socket or a complete house full of components we'll have the information, support and products that are just right for you.

So if you have any suggestions let me know.

See you next week.


This post was posted in Vesternet and was tagged with Vesternet, home automation

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