Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


100+ Trustpilot reviews must be right!

Posted on by Mark

Trustpilot 100On many Vesternet pages you'll see a Trustpilot icon, and a few weeks after you buy from us, you'll get an email asking you to rate your experience.

Trustpilot is a great system. For us, it gives constant feedback and ideas of how to improve our business. For you, it gives unbiased real-customer feedback about Vesternet, enabling you to place orders with total confidence. It's a great reassurance for new and existing customers.

I'm really pleased to see that the total number of reviews has just passed 100, and more than half of those have been submitted in the last six months.

Rather than just say how great I think Vesternet is, I thought I'd look at why I think we get such great reviews.

Great Products We offer one of the widest range of wireless home automation products available anywhere in the world. And great products from Aeon, Everspring, Fibaro, Insteon, LightwaveRF, MicasaVerde and Vision make it a range people keep coming back for.

Great Knowledge We actually use the products we sell. So if you need help to understand the best product for your needs, we can help you make the right decision based on real knowledge. We also use this knowledge to create our unique range of resources, application notes & tutorials, videos and compatibility guides.

Great Service Our aim is to give you fantastic service and that's certainly reflected in the reviews you can see on Trustpilot. Whether we're helping you choose the products, shipping an urgent order, or resolving a problem, our staff do everything they can to provide you with the best possible service.

I'm really proud of the Trustpilot reviews and our overall five-star trust score. We've strived to make Vesternet the ultimate home automation shop and, by constantly improving, I think we're getting there.


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