Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Vesternet Certified Products

Posted on by Mark

Vesternet CertifiedChoosing the right products, knowing they will work in your system is sometimes difficult. This is why we tested the most popular devices and compiled the Z-Wave, LightwaveRF and INSTEON Compatibility Guides.

Now, we've gone a step further and introduced the 'Vesternet Certified' badge.

You'll see this on the products that we've tested and that meet additional Vesternet criteria - these are product you know you can trust.

To be Vesternet Certified all products must:

  • Meet compatibility tests and be listed in the Z-Wave, LightwaveRF or INSTEON compatibility guides
  • Known to work well in Vesternet's and customer systems
  • Comply with CE
  • Meet all safety standards
  • Low failure rate - DOA and long-term customer failures of less than 1%

This makes it easier for you to choose the right devices; confident that they're fully tested and supported by Vesternet. Just look out for the Vesternet Certified badge at the top of each product page.

If you have any suggestions on how to improve the compatibility guides or help you in choosing the right devices - leave a comment or send me an email.


This post was posted in Vesternet and was tagged with Vesternet, Certified

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