Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Website Updates - New Product Pages

Posted on by Mark

You may have been wondering why we've been quiet on the blog for the past few weeks - the reason is, we've been incredibly busy introducing improvements to the website. All designed to give you the information you need in a concise easy to read format.

The biggest change is in the product pages, where we've streamlined all the information and made the top 'Overview' area much larger.

Vesternet Product Page layout

1. Information Icons

We've added a number of icons to help you understand how easy the product is to install, use and if it needs a 3-wire (neutral) circuit.

2. Videos

All product related videos are now easily found in the page's top section - these are our Youtube and the new Vesternet Vine videos showing first glimpse information of the products

3. Information Tabs

We've added a number of new tabs to each product page, This means we can add a lot of information about the product, without overcrowding your view of the page. The tabs now include - product description, technical information, manuals and guides, customer reviews and a tab for you to ask questions directly about that product.

As I said, the aim of all these changes is to make using the Vesternet site easier and faster for you. We've also improved the Cart section - see my next blog.


This post was posted in Vesternet

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