Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Christmas Holiday Opening Times

Posted on by Vicky Johnson

We will be closed for a few days over the Christmas holiday period so make sure you don't miss out on the last days to get your orders in!

Christmas 2014

  • Wednesday 24th December - Open until 1pm
  • Thursday 25th December - Closed
  • Friday 26th December - Closed
  • Monday 29th December - Open
  • Tuesday 30th December - Open
  • Wednesday 31st December - Open until 1pm
  • Thursday 1st January - Closed

Any orders placed on the 23rd December can be shipped overnight for delivery on the 24th December, but you will need to choose Priority postage. Economy or standard postage options will have an earlier cut off.

Orders placed on the 31st December will not be delivered until on or after the 2nd January.

If you're looking to place an order, do it sooner rather than later to save disappointment!

If you have any questions regarding our Christmas and New Year opening times, please get in touch as we are happy to help.

This post was posted in Uncategorized and was tagged with Christmas Holiday opening hours

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