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But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


We've been busy: Important site update

Posted on by Dave

Its not often we blog about changes to the site design, we normally just roll out new features as they're developed.

But alot of work has been going on behind the scenes and over the coming months you'll see some big changes mixed with some real innovations which have been in the works for over a year.

But today I want to share a big change around categorisation and filtering.  Its really important because if you've been using Vesternet for the past few years then you need to know how to find products via Technology type...

You see, when I started Vesternet it was launched originally as a Z-Wave shop only.  We then added more technologies over time and so for the past few years we've categorised everything this way.  The idea was everything Z-Wave would be in one category as it'd all work together (something we've all realised isn't quite the case...)

This isn't really the full picture now though as we have over 1500 products, some with multiple technologies included, and we've also expanded the type of products too, so much so that it was hard to put all into one menu.

Today we've launched 12 new distinct categories in our navigation, which makes it much easier to find products via areas such as Security, Lighting, Housekeeping etc.  But for existing users, we've kept the historical Technologies section, which is located 3rd from the right:



We wouldn't want you getting lost if this is the way you've shopped here before - so thought you'd like to know!

Would welcome any feedback - just email me direct:

This post was posted in Vesternet, Uncategorized

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