Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


UPDATE: Final Summer Sale Stock & Ordering

Posted on by Dave


Wow - what a day!

Firstly a massive thanks to everyone who bought yesterday - in that 24 hour period we sold way more than our previous biggest day last summer.  Shows how big home automation has come along over the past few years.

Site problems

We're always honest and so we hold our hands up if you weren't able to order - the site did crash a few times during the day, especially first thing Monday morning as the email was sent out.   We bumped up the server capacity shortly after which solve it, but there was some downtime that you may have experienced.  So we're leaving the discounts active for today - if this happened to you or you just want to take advantage of the lower prices, now's the final time.

Stock & ordering

We sold out of most stock, and even some the existing stock on order due for arrival today sold out too.  All stock status' are now updated on-site and please be assured that if you placed your order, you've secured stock from the next batches which were re-ordered again yesterday - we have loads on the way, and lots being booked in today too.  If for some reason your order did not ship yesterday and you needed if for today then please email with your order number.  Of course, if you need to cancel there's no problem but you wouldn't be able to then re-order at the discounted rates again.

Really we're sorry, the response was most unprecedented, but aim to get most all orders out this week and so unless you need to, we'd strongly recommend keeping your back order as your stock is now reserved & secured at the low prices.  As orders are processed today and shipped you'll receive notifications by end of the day as normal.

We're also part shipping any orders if its possible at no extra charge.

Here's my direct email as always - - if I can answer any questions or re-assure you about your order I'll personally look into it myself to show how committed we are to fulfilling all orders fast this week.

Thanks again


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