Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.

 

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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.

 
 

Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results

 
 

The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback: dave.bell@vesternet.com

We’re not just a shop, we’re with you all the way on building your smart home.

 
 

Cheap International Shipping

Posted on by Dave

As a big thanks to all the support from our growing international base of customers, we've worked really hard over the past month to launch a long awaited cheap & effective shipping service to non-UK customers.

Prior to now the only option was a rather expensive DPD option for EU and and even more expensive DHL option for worldwide.

Well now we've introduced TrakPak, which is operated by P2P Mailings.  You may not have heard of them before, but its one of the fastest growing couriers powering online sales, and already works with some of the biggest online retailers.  We're always open and honest about all aspects of Vesternet operations, so you can read more about them here.

Rates are really cheap for all countries, with full tracking and signature included.  Just add items to cart and you'll see shipping price based on weight of all items combined.

Finally, these are our current delivery destinations.  If your country isn't listed then please email me direct at dave.bell@vesternet.com and we'll look to get it added in checkout.


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