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We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Energenie Mi|Home Starter Pack

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Intelligent Home Control Now at Your Fingertips

Mi|Home Starter Pack is an easy-to-use and affordable kit to kickstart home automation. It allows you to intelligently control and schedule lighting or other connected appliances from your smartphone, tablet or computer. The Starter Pack includes a Mi|Home Gateway, three Mi|Home adapters and a Mi|Home remote control.

While the gateway manages the communication between all the connected Mi|Home devices and allows you to control them over the Internet, the adapters allow you to switch the appliances plugged into them from anywhere in the world via Mi|Home app or web browser. The adapters can even be configured to run on a pre-defined schedule, which means you can turn them on or off automatically at preset times based on the settings in your app.

The adapters can also be configured to work with IFTTT, which means you can now turn on your appliances using the weather information, ESPN updates or Facebook activities. It also means that you can now use your Mi|Home devices in conjunction with the Phillips Hue and Nest.

Catch Mi|Home in Live Action

From intelligently scheduling your adapters to controlling the connected devices remotely via smartphone, Mi|Home opens up a whole new world of possibilities for you. Watch the video to see how it works.

Works with IFTTT, too

You can even link your Mi|Home devices with IFTTT and make your home react to external events. For example, you can create a recipe to automatically turn ON your Mi|Home adapter everyday at sunset, and turn them off when during daytime.


Note: The adapters included in the pack receive commands from the Mi|Home gateway and do not send a confirmation of action back to it, therefore they are not recommended for use in safety-critical applications. Additional adapters which offer 2-way communication with the gateway are available separately.

Technical Details

  • 3x Mi|Home Adapters
  • Mi|Home Hub
  • Mi|Home remote control
  • Smartphone app for iOS or Android devices
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