Resources
 

Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.

 

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Help and Advice

Home automation can be confusing, especially if you’re new to the technology. Our experts use the products every day and most of them also have them installed in their homes - you can be sure we know what we’re talking about.

So whatever question you have, we'd love to hear from you...

 
 

Live Chat - click the orange link in the bottom corner for instant contact with a sales advisor
Email - we promise a fast response: sales@vesternet.com
Call us - our number is 0845 226 8572 and we'd love to hear from you

 
 

World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for one to one help.

 
 

Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Product compatibility tests & results

 
 

The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - if you buy anything you’re not happy with, our support team will work with you to resolve. And if we still can’t get it working for you, then you can return it within a year for replacement or refund.

In addition, here’s my personal email should you ever have any problems or feedback: dave.bell@vesternet.com

We’re not just a shop, we’re with you all the way on building your smart home.

 
 

Getting started

What’s Home Automation?

The simple answer is - anything you want it to be!

Home automation is anything that enables you to use your home’s lighting, heating and appliances more conveniently and efficiently.

It can be as simple as remote or automatic control of a few lights, or it can be a complete system that controls all major parts of your home, custom set to your own personal preference. Home automation is anything that gives you remote or automatic control of things around the home.


How do I choose the right technology for me?

Choosing the right technology depends on what you want to do now and how you'd like the system to expand over time

We offer four wireless home automation technologies - these are easy to retrofit, with no need for new wiring and no ripping up the carpets or drilling holes in the walls.

Z-Wave

The leading wireless home automation technology - Z-Wave will meet all your lighting, appliance control, heating and security demands

LightwaveRF

A new technology that offers a reasonable performance lighting and appliance control at a lower cost.

Further explanation of these technologies is available in our 'Introduction to Wireless Home Automation Technologies' and 'Feature Comparison' guides.


 

Talk to us - Unbiased Help and Advice

Reading guides and information is all well and good.

But sometimes you just need to talk to someone - check a few facts and get advise on exactly which products will be best suited to you.

That's when you need to talk to Vesternet.

Let Us Help You Create Your Smart Home

 


 

Home Automation Solutions - Vesternet

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