Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.

 

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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.

 
 

Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results

 
 

The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback: dave.bell@vesternet.com

We’re not just a shop, we’re with you all the way on building your smart home.

 
 

PayPal Credit

For UK customers, there's now an easy way to automate your whole home using instalment offers from PayPal Credit. It's a quick, straightforward process allowing you to spread the cost of your purchase over 6 or 12 monthly instalments for purchases over £99.


What is PayPal Credit?

PayPal Credit is a simple and flexible credit line that sits alongside your PayPal account. It is a paperless, card-less revolving credit limit. If approved PayPal Credit is accessible from your PayPal account, allowing you to manage your payments, view your balance and check your monthly statements online. There’s no lengthy application to fill out, just answer some quick questions, review and accept the terms and get a decision in seconds. For more info and to help you with all the questions you have for PayPal about this payment type check out PayPal Credit Basics Help


How do I use PayPal Credit with Vesternet?

It couldn't be easier! You can apply for PayPal Credit directly from the checkout. Just select the PayPal Credit option on the payment page.



You will then be presented with the choice of PayPal Credit instalment offer buttons:



This will guide you to PayPal Credit's application page where you can start the process of applying for PayPal Credit. The application should take no more than 10 minutes to complete and you will then be redirected back to Vesternet to complete your transaction. All that’s left to do is wait for the good to arrive.


FAQ's


Do I need to have a PayPal account?

Yes.

Once you have chosen the PayPal Credit payment option, you will be directed to the PayPal website. It is a PayPal Credit requirement that you login to your PayPal account or create an account at that point.

Alternatively, you can easily sign up for PayPal Here


What do I do if I am unsuccessful in applying for PayPal Credit?

Unfortunately, we have no control over the success or decline of an application – this is all PayPal’s decision. If you have been declined, PayPal will email you with information about why your application was unsuccessful.

Don’t worry, although you weren’t approved for PayPal Credit, you can still use PayPal to check out securely with your bank account, debit or credit card.


I do not see PayPal Credit as a payment option?

Check that you are eligible by ensuring you have £99 worth of goods in your basket.

If you have checked that the minimum spend of £99 has been reached and you still have no option for PayPal Credit, please Contact Us and we will help you out.


Can I make a phone order and apply for the PayPal Credit?

Sorry, no this option is not available. The application for PayPal Credit can only be initiated online.


What happens if I want to return the item I bought using my PayPal Credit?

Returning your item is easy just follow our simple returns process.

Just return as normal and we will refund the money to your PayPal Credit account. Once returned to your PayPal Credit account, the credit will be available to you as part of your limit for all your future PayPal Credit purchases, including future instalment offers with us.



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