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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Differences between VERA3 and VERA Lite

What's the difference between VERA Lite and VERA3?

The main difference is that VERA 3 has an integrated Wi-Fi Router and has twice as much memory (128MB) as the VERA Lite (64MB), it also has two USB slots.

Integrated Router

This is a fairly obvious one. VERA3 includes a Wi-Fi router which includes four Ethernet ports and an ADSL/Broadband port. This means that VERA3 can be used as the main Wi-Fi router if you don't already have one installed or as a secondary router if you wish to extend your home's Wi-Fi coverage. If you don't need any of these then VERA Lite may be the better solution for you.

More Memory - Faster

One of the benefits of VERA3's extra memory is that it will generally operate faster than VERA Lite. This is especially true the more devices you have on your network and if you are running plugins. The extra memory gives more 'head-room' to the system, enabling tasks to run faster.

More Memory - More Devices

Each device you add to the system needs its own memory, so the more devices you have, the more memory used. Typically each Z-Wave device uses around 0.5MB of memory, this means the VERA Lite can run up to 75 devices, whereas the VERA3 can support up to 200 devices. VERA3's extra memory also means you can run more plugins.

Extra USB Slots

The VERA3 has two USB slots, which means you could have a USB stick collecting log data as well as another device such as the RFXtrx433 transceiver. This isn't essential, but does give you more options.

Updated: 10/02/2014

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