Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Fibaro Home Center 2 Remote Access


How do I get remote access to my Fibare Home Center 2 (HC2)?


You can easily use a the Fibaro Smartphone App (iOS or Android) or computer to control your HC2 while away from home.


Configuring this is a two part process - you need to set your local (home) access first and then set up remote access.

Local Access

  • Download and install the Fibaro HC2 app - available in the Apple App Store or Google Play
  • In the App go to 'Settings'
  • Click 'Choose HC' in the HC Settings section
  • Click 'Add'
  • Your HC2 should be listed - click 'Choose'
  • If your HC2 is not listed click 'Manually' and add the details

Remote Access

Before you can configure the Fibaro App to access your HC2 remotely, you need to create a remote access account on the Fibaro server.

  • Go to - this site is also used if you wish to control your HC2 from a computer while away from home
  • Create a Username and Password and click 'Register'
  • Follow the instructions to add your HC2 to the account
  • Open the Fibaro App on your phone
  • Enter your remote access account 'Username' and 'Password' in the Remote Access section
  • Click 'Save data'

You will now be able to control your HC2 remotely from your phone or computer.


Fibaro HC2 App

Copyright Vesternet 2014

Updated: 25/2/2014

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