Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.

 

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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.

 
 

Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results

 
 

The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback: dave.bell@vesternet.com

We’re not just a shop, we’re with you all the way on building your smart home.

 
 

Extending the range of your Z-Wave System

Question

How do I extend the range of my Z-Wave system?

Answer

Z-Wave is a mesh network system, this means that all mains-powered Z-Wave devices will repeat the Z-Wave commands - the signal can have up to 4 hops across devices. The more mains-powered devices you have in your system, the greater the range it can achieve and it will adapt to cover any 'dead spots'.

Note - only mains-powered Z-Wave devices act as repeaters as they most be permenantly 'awake'. Battery-powered devices do not repeat Z-Wave signals.

Therefore, we don't have any dedicated 'Z-Wave repeaters' as they're not necessary.

Any mains-powered Z-Wave device will automatically act as a repeater.

So even taking a Z-Wave wall plug, plugging it in and switching the mains on will give you a Z-Wave repeater. This is actually a very good solution as it can be moved around your home to help remove any 'dead-spots'.

Z-Wave Devices that act as repeaters

  • All main-powered devices
  • Dimmers, relays, switches and blind controllers
  • Wall plugs - On/Off and Dimmers
  • Some sensors - provided they are permanently powered (not battery powered)

 

Copyright Vesternet 2014

Updated: 25/2/2014

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