Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


Read More


World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Is there an easier way to include Fibaro modules / devices?


Is there an easier way to include Fibaro modules / devices in my Z-Wave network? It's triple-click madness!


Unfortunately the triple-click required to put a Fibaro module / device into "inclusion" mode can be quite tricky to get right timing wise. The problem is compounded as clicking more than three times can actually cancel the inclusion mode in some cases!


Fibaro modules / devices actually have a neat feature built in that can help with this problem.

When they are first powered on, if they haven't already been added to a Z-Wave network, they will automatically enter into inclusion mode.


This feature can be used to simplify the inclusion process as follows:

  • Turn the power off to the module / device (at the Consumer Unit for example)
  • Place your Z-Wave controller into inclusion mode
  • Turn on the power to the module / device
  • The module / device will automatically go into inclusion mode
  • Your Z-Wave controller should automatically add the module / device


Armed with the above information, you should no longer have any problems including Fibaro modules / devices into your Z-Wave network :-)

Related Information


Updated: 19/03/2014

Please wait...

Item(s) Added Continue shopping or View cart & checkout
Continue shopping or View cart & checkout