Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Neato Botvac D3 Connected

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The smart, powerful, navigating, Wi-Fi connected robot vacuum. Great for everyday cleaning

Still pushing a vacuum?  Let Neato’s Wi-Fi enabled robot do the vacuuming for you. With the Neato app on your smartphone, you can start, schedule, and monitor your cleaning from wherever you are. Works on all floor types, recharges automatically, and provides a methodical, efficient clean.

Best at picking up pet hair. Ideal for pet owners and allergy sufferers. Cleans where you don’t, and others can’t.

Includes the combo brush and standard filter for everyday cleaning. Use the Neato app to start, stop, schedule, and receive notifications about your cleaning sessions. The Neato app works with iOS and Android devices.



Auto Charge and Resume

When Neato Botvac Connected needs more juice, it goes to its charge base then returns to where it left off and finishes the job.

Super suction on all floor types

Wood, tile, laminate and carpet - Keeps your floors free of dirt, dust, pet hair and more.

Long lasting Lithium-ion battery

Automatically charges and resumes so it’s always ready to automatically clean on a schedule or at the push of a button.


Easy to Operate

Use the Neato app to start, schedule, and receive notifications. Or, just press the button on the robot and go.

D-Shape and CornerClever tech

Cleans where dirt hides - close to walls and deep into corners.

Precise LaserSmart Navigation

Scans, maps, and methodically cleans your floors, instead of just bumping around.




Technical Details

  • Network connection: supports the 2.4GHz wireless networks
  • Charger Voltage: 100-240V AC 50/60Hz
  • Battery: Lithium-ion
  • Robot Dimensions: 33.5 cm w x 32.1 cm l x 10 cm h
  • Weight: 3.4 Kg
  • Dirt Bin Size: 0.7L
  • Runtime: dependent on environment to be cleaned
  • Package Includes: Wi-Fi Enabled Robot Vacuum, Integrated Charge Base, Power Cord, Combo Brush, Standard Filter
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