Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Installing Nest Thermostat and Heat Link

This guide shows how to install the Nest Thermostat and Heat Link (Gen3) to control your existing heating and hot-water systems. The official Nest Installation guide shows typical systems, but may be a little confusing when you look at your heating controller/timer. This guide is designed to show common installations - they should be very similar to what you find when you look in your heating controller.

To get this guide please contact us at Get Vesternet APNT-140, please include your order number.

IMPORTANT - Only available to Vesternet Customers

This guide is only available to Vesternet customers who have purchased the Nest Learning Thermostat from Vesternet.

We work very hard to test products and create these guides. We are perfectly happy to provide them free of charge to our customers, but cannot afford to have them freely available on the website for just anyone to use. Hope this makes sense

Installing Nest Thermostat and Heat Link


Copyright Vesternet 2016

Updated: 09/03/16

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