Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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Help and Advice

Home automation can be confusing, especially if you’re new to the technology. Our experts use the products every day and most of them also have them installed in their homes - you can be sure we know what we’re talking about.

So whatever question you have, we'd love to hear from you...


Live Chat - click the orange link in the bottom corner for instant contact with a sales advisor
Email - we promise a fast response:
Call us - our number is 0845 226 8572 and we'd love to hear from you


World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for one to one help.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Product compatibility tests & results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - if you buy anything you’re not happy with, our support team will work with you to resolve. And if we still can’t get it working for you, then you can return it within a year for replacement or refund.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Home Automation Technology Feature Comparison

Choosing a Home Automation technology that meets your needs today and in the future can be confusing.

This selection guide shows all the key features of Z-Wave and LightwaveRF, enabling you to easily select the technology that's best for you.


Z-Wave LightwaveRF
Wireless Frequency (EU) 868.42MHz 433.92MHz
Powerline (via mains wiring)
Mesh Network
Maximum number of devices 232 per controller 6 per room (total 48)
Maximum number of Controllers Unlimited 6 per device
Maximum Range 50m (outdoors) - 30m (indoors) 20m (indoors)
Two-way communication
Command Acknowledgement
Device Status Report
Devices act as repeaters
(mains-powered devices only)
Device Types Controllers, Slaves & Routing Slaves Controllers & Slaves
Devices added to Network Devices manually
Devices manually
Scenes, moods & groups
Network Authentication
Logging and reporting
Scripting support
Smartphone Apps iPhone / Android / Windows iPhone / Android / Windows
Product Range
Socket Styles UK, Schuko & France/Belgium UK only
Socket adapters
Retrofit Sockets & Switches Switches only
Insert Modules Relay & Dimmers Relay only
Heating Control
Power Monitoring
Internet Gateway Controller
Number of products available 150+ 40+
Number of Vendors 40+ 1
Scenarios - Applications that the products are most suitable for.
Lighting Control
Appliance/Power Control
Energy Management/Monitoring
Heating Control



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