Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


tado (3 items)

  1. Tado Heating Kit (Thermostat + Extension Kit)

    Tado Heating Kit (Thermostat + Extension Kit)

    Cut your heating bills with tado° Smart Heating Thermostat and Smart Heating Extension Kit. The kit includes:

  2. tado Smart Heating Thermostat

    tado Smart Heating Thermostat

    tado° Smart Heating Thermostat uses your phone's location to cut your heating bills

    • Works with 95% of all heating systems including gas or oil boilers, heat pumps, electrical systems etc.
    • It supports radiators and underfloor heating
    • Free tado° App
    • Uses your phone's location to cut your heating bills
    • Save up to 31% on heating costs
    • It uses the weather forecast for forward-looking regulation
  3. tado Smart Heating Extension Kit

    tado Smart Heating Extension Kit

    tado° Smart Heating Extension Kit connects your tado° Smart Heating Thermostat to your boiler if there is no cable for a thermostat from your boiler to your living room

    • Required for the replacement of hot water controlling programmers (UK only)
    • Recommended for heating system setups without a room thermostat
    • Controls heating based on sensor data from the tado Smart Thermostat
    • Typically installed next to the boiler or as a replacement for an existing external controller
    • Compatible with the UK standard backplate
    • Requires tado° Smart Heating Thermostat (sold separately)

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