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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


SpotCam Sense HD Pro

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The SpotCam Sense range offer real time HD video recording combined with full IFTTT integration with all other Smart Home products. The camera range is available for both internal or weatherproof use and is incredibly easy to set up. The SpotCam range offer total peace of mind in the knowledge that all images gathered are fully secure in both transmission and storage.

The camera's 1920 x 1080 sensor brings true HD quality images directly to your smartphone, tablet or PC as well as recording in real time 24 hours a day free of charge forever. The SpotCam records both video and audio continually directly to a secure cloud server within Europe, so there’s no extended connection latency or lag and you never miss a thing. You can connect as many SpotCam’s as you want to your own password protected channel in addition to sharing the control of each camera with your friends and family at any time. Each camera within this channel has its own individual recording plan. It’s easy to extend your recording plan from the free 24 hour one to billable periods of up to thirty days.

The SpotCam Sense range include an active Smart Home hub which means that it can be used with all IFTTT ready hardware such as smart plugs, lighting systems and voice activated controllers.


SpotCam Works With IFTTT

SpotCam is seamlessly integrated with IFTTT, helps you do more with the services you love. With hundreds of apps, services, and devices including Facebook, Twitter, Evernote, Gmail, Amazon Alexa, Nest, Fitbit, and Slack.

Technical Details

  • Dimensions: Bracket Ф7.5cm(2.95"); Body Ф 5.4cm(2.13") × 14.8cm(5.83")
  • Weight: 270g(9.52oz)
  • Power Input: 12Vdc (via 3 metre power cable and 13Amp plug, supplied)
  • Video: Full HD 1920 x 1080p at 30 FPS. Streaming at H.264 and encrypted to full banking standards
  • Audio: Speaker and microphone
  • Streaming: H.264 encoding
  • Field of View: 155 degrees (diagonal)
  • Night Vision: 12 High-power IR LEDs
  • Internal Storage Space: 500 MB
  • Protection level: IP65
  • Operating Temperature: -30°C to 50°C, designed for indoor/outdoor use
  • IP rating: IP65
  • Environmental Sensors: Light (0 to 19999 Lux), Humidity (0 to 100 %), Temperature (-30° to +50° C) and integral siren.
  • System Requirements: Wifi Enabled Computer, tablet or smart Phone for set up, Web browser for viewing (Compatible with IOS, Windows and Android devices with SpotCam dashboard downloadable for Apple store and Play store or via QR code.)

Application Notes, Guides and Videos

General Help Guides, Tutorials and Tips & Tricks

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