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New Support Desk and Feedback Forum

We've completely updated the Vesternet Support Desk and introduced a new Feedback Forum.

We always want to make it easy for you to contact us, so we've streamlined our Support Desk. Now, whether you email us or raise a ticket, you'll get an immediate acknowledgement and then a fast answer - usually within a couple of hours.

But that's not all.

We want your feedback!

We value your feedback and ideas on how we can improve, so we've also added a new Feedback Forum. Here you can add an idea that you think would help improve Vesternet or you can vote on other people's ideas.

We'll then use this feedback to improve your experience with Vesternet.

The forum will always show the ranking and status of all ideas - if you take a look at the Feedback Forum, we've already taken an idea, implemented it and completed it.


There are lots of ways to contact Vesternet:



    • Phone - 0845 2268572




  • Live Chat - click the orange bubble on any page

See you soon.


Author David Bell

About the Author

David Bell is the founder of Vesternet. As a contributing author on popular smart home topics including Z-Wave & Zigbee, he’s been cited in a multitude of popular websites, forums & articles over the past 10 years and continues to publish regularly on Vesternet.

With over 25 years in business, and 15 years in home automation, he also heads up all of Vesternet’s commercial initiatives throughout various online channels as an expert in sales, marketing & growth strategies.

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