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In June 2012 Vesternet had a complete update of the website and ordering system, including lots of improvements and features - read more Here.
However, because this is built on a new updated back-end system, your OLD order archive will no longer display, only all new orders you place from June 2012 onwards - but all existing customers can simply email email@example.com to request any old invoices (we know this is slightly inconvenient but sure you'll agree the dashboard update is worth it).
Any customers with outstanding back-order items can also email that address to get a manual update. Moving forward, new order status' will flow much better too and can be viewed more easily in this new dashboard.