In an ideal world every device or technology world work perfectly fine with each other out-of-the-box. Unfortunately in the real world things are never that easy: manufacturers keep releasing devices that don't work how you'd expect them to, obscure Command Classes are used or have functionality implemented in such a way that specific support needs adding to the Controller to allow you to use the device fully or simply because there are dozens of different technologies to choose from but no standard to make them “talk” with each other.
This often means hours of research and trial-and-error on an effort to simply make “X do Y”, something one might have expected it would just take a minute. We know how despairing that is – we go through the same grief on a daily basis!
At Vesternet we believe in going the extra mile - giving you the information you need to bring your smart home to life. For that reason we spend weeks bringing together a whole host of information to benefit our customers - check out our Application Notes and Knowledge Base Articles for a wealth of help guides, hints and tips & tricks that cover a wide selection of devices and scenarios.