Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


Read More


World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Fibaro Dimmer Intermittent Switch Control


The Fibaro dimmers can sometimes be controlled by the local (wired) switch but most of the time this does not work. If the dimmer power is reset (turned Off and then On) the switch will work for a while and then stop working.

The dimmer is being used with Z-Wave controller software such as HomeSeer or Indigo via a USB-Z-Wave dongle.


There is a known issue where the Z-Wave software controller does not allocate any value to the Fibaro Dimmer's Association Group 3. This association group must be associated with the Z-Wave controller.


Ensure that the dimmer's Association Group 3 is associated with the Z-Wave controller.

You can also test this by setting the Dimmer's parameter 10 to 0 - if this resolves the issue, then you need to associate the dimmer (group 3) to the controller.

Please wait...

Item(s) Added Continue shopping or View cart & checkout
Continue shopping or View cart & checkout