Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


Zipato Help Guides, Tutorials and Tips & Tricks

Zipato Z-Wave Home Automation

Zipato is the next generation home automation solution, providing complete control of your home's lighting, heating, energy and security systems. The application notes provide tutorials and tips on how to install and use the Zipato controller together with a variety of Z-Wave devices and scenarios.

Application Notes

Adding Devices to the Zipato Controller

This application note shows how to add new devices to your home automation network using the Zipato controller.

Configuring Devices in the Zipato Controller

This application note shows how to set a Z-Wave device’s configuration parameters in the Zipato ZipaBox central controller.

Basic Guide to the Zipato Rule Creator

This application note introduces the basics of the Rule Creator and includes brief descriptions of the most common 'puzzle' blocks and their uses.

Motion activated light using Zipato Rule Creator

This application note shows how to create a motion controlled light that automatically turns on for a predefined period during certain times of the day.

Using the Zipato RGBW Bulb in VERA

This guide shows you how to use LUA to change the colour channels on the Zipato RGBW Bulb in the VERA Z-Wave Controller.

Using the D-Link, Zipato and Philio multi-sound sirens in VERA UI7

This guide shows how to trigger the different sounds in the D-Link, Zipato, and Philio multi-sound sirens in the VERA Z-Wave Controller using UI7 firmware.

Blog Articles



Vesternet is Europe’s leading home automation specialist. Whatever your needs, you’ll be able to find just what you’re looking for in our range of Z-Wave and LightwaveRF home automation products.


Copyright Vesternet 2016

Last Guide Added: 26/04/2016

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