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We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
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The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 14 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


What is Ethernet


What is Ethernet


Ethernet is a family of computer networking technologies commonly used in "local area networks" (LANs) and over a period of time has largely replaced older competing wired LAN systems such as token ring.

Nowadays nearly every home has a connection to the Internet utilising a Router that provides WiFi but the humble Ethernet connection - those funny looking plug socket things on the back of your Router - is still present!

Home Automation systems commonly use Ethernet connectivity for their "central" controller or gateway because a hard-wired connection still comes out on top if you need fast and reliable communications.

Connecting Ethernet devices

Coming Soon


Related Reading


Coming Soon

Ethernet Devices

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