Thousands of Happy Smart Home Customers

But don’t just take our word for it...

We offer great products & great knowledge all backed up with great service - and our customers agree!

We’re very proud of our independent Excellent Trustpilot rating, backed up by the many repeat customers we’ve been supporting for years.


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Help and Advice

Home automation can be confusing, especially if you’re new to the technology. Our experts use the products every day and most of them also have them installed in their homes - you can be sure we know what we’re talking about.

So whatever question you have, we'd love to hear from you...


Sales Chat - click the orange link in the bottom corner for instant contact with a sales advisor
Email - we promise a fast response:
Call us - our number is 0845 226 8572 and we'd love to hear from you


World-Class, Industry-Leading Technical Support - Forever Free

You’ll always have FREE access to our technical knowledgebase, application guides, YouTube tutorials & Customer Services, as well as all other online resources, help, white papers and articles.

If none of these answer your query you can also raise a ticket and get direct access to our team of smart home specialists for for assistance.


Access to technical specialists
100’s of in-depth help resources
Video guides via YouTube channel
Blog articles with product reviews & test results


The Vesternet Promise

As Founder & CEO of Vesternet, I personally guarantee your 100% satisfaction on any purchase.

I’d never want you to be unhappy with something you buy from us, so here’s my promise - you can return any unused products within 365 days. If you have problems with a new purchase, our support team will work with you to resolve. And if you still can’t get it working then you can return it within 30 days for replacement or refund. For full information take a look at our full returns policy.

In addition, here’s my personal email should you ever have any problems or feedback:

We’re not just a shop, we’re with you all the way on building your smart home.


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Z-Wave uses wireless technology to make thermostats, lights, door locks and other household devices “communicate” with each other and can be controlled locally or remotely via your PC or mobile device.

A Z-Wave network is:

  • Easy to install and setup - Many devices take less than 3-minutes to fit with no new wiring
  • Secure – High level encryption
  • Upgradeable - Start with a few devices and add on as needed

With over 1000+ products available from over 250 companies and over 20 million Z-Wave devices being used worldwide, you have a home automation system that is widely accepted and reliable.

Z-Wave gives you the ability to control all your lighting, heating, security and energy needs with the push of a button and Vesternet can help you design the system that best fits your home and budget.

Benefits of Z-Wave

Z-Wave offers significant benefits compared to older technologies such as X10:

  • Two-way wireless communication - all messages acknowledged, if one gets lost it is automatically repeated
  • Status updates - you know the status of every device on the system (lights, heating, appliances...)
  • Mesh networking - automatically covers spots, great for large installations
  • Easy control - use a remote control, central controller, smartphone apps or via the Internet

Z-Wave Scenes

The Z-Wave network can create scenes that:

  • Control your heating - based on time of day and temperature of house, whether anybody is home or you are away on a trip
  • Security - alert you via text or email if sensors detect someone, lock/unlock doors at certain times
  • Lighting – turn on when sensor detect someone in room or set for designated times of day
  • Energy – monitor how much power your system is using

This flexibility puts you in control of your smart home, making life more convenient and saving you money.

What's Available?

Vesternet has the widest range of Z-Wave products in Europe - all backed by our Life-Time Technical Support:

Vesternet - The Z-Wave Experts

We have tested and used Z-Wave technology and products in our own homes and we'll support you all the way.

Our unrivalled technical support enables you to use the Z-Wave products in all your installations:

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